top of page

Care Solutions

Imagine healthcare that feels human. Let's design solutions that put people first – improving patient outcomes while empowering providers to deliver the best possible care.

cms2.jpg

Medicare Transaction Facilitator Power BI

CMS’s Medicare Transaction Facilitator (MTF) team needed a clearer way to surface reconciliation issues across millions of Medicare Part D transactions. We enabled CMS’s MTF team to proactively identify reconciliation issues across 100M+ Medicare Part D transactions by designing a real-time Power BI dashboard.

Elevance-Health-Symbol.png

Elevance Health Generative AI Initiative

​Elevance Health's National Government Services Team faced a critical challenge: how to equip their clinical nurse reviewers with the tools they needed to navigate the complexities of the appeals process. We helped reduce time spent reviewing supporting documentation by 40% for Elevance Health’s nurse reviewers through an AI-powered tool that streamlined case decision workflows.

CHNw-swisscross-410.png

Community Health Network Oncology Care

Community Health Network set out to redesign care for head and neck cancer patients navigating complex recoveries. We cut inpatient days by 18% for head and neck cancer patients at Community Health Network through a patient-centered redesign that reduced complications and boosted recovery confidence.

zencey.png

Zencey Healthcare

Zencey, a leading health insurer in Africa, had a bold ambition: to revolutionize healthcare access. We improved onboarding success rates by 84% for Zencey’s telehealth app through iterative, user-centered design tailored to remote African communities

bottom of page